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The UK landline switch-off is January 2027

Keep your home phone number. Lose the big bill.

A simple home phone line that works through your broadband, from just £9 a month. No contracts, no hidden fees, and we'll set it all up for you.

  • Keep your existing number
  • Plug-and-play setup
  • Clear, reliable calls
  • No contracts, cancel anytime
A smiling woman chatting on her home phone, sitting on the sofa

Landline switch-off

–months
–weeks
–days

Old copper phone lines are being switched off across the UK. Moving now means no rush and no gap in service.

£9 a month

Prices start here. Everything included, nothing to sign.

Get started

Why you'll love My Chat

Your phone works the same way it always has. It just uses your internet connection instead of the old copper line.

Save money every month

Say goodbye to big phone bills. Calls over the internet cost much less, and plans start at £9 a month.

Month by month

We only bill month to month. If it's not for you, cancel anytime – we'll even help you move to a new provider.

Clear, reliable calls

No more crackly lines. Calls come through crisp and clear, so every word is heard.

Easy to set up

We can set up a phone for you before it arrives. Plug it into your broadband router and start calling. Not sure what you need? Just call us.

Handy features included

Voicemail to email, call forwarding, caller ID and call waiting are built in, at no extra cost.

Real people, real help

Over 30 years of experience in IT and communications. When you call, you talk to people who know what they're doing.

Made for every home

Working from home, busy with the school run, or you've had the same number for forty years – My Chat keeps your home phone simple and affordable.

A young woman laughing on her home phone in a bright living room
Busy livesA proper home number for the household, without the big bill.
A mum on the phone at home while her two children sit beside her
FamiliesOne number the school, the doctor and Grandma can always reach.
An older couple smiling as they share a phone call
Keep your numberHad the same number for years? Bring it with you – we'll move it for you.

Simple prices, no surprises

All plans are month to month. Pick the one that matches how much you use the phone.

Basic

Pay as you go

£9 a month

For people who make very few calls but want to keep a number for incoming calls.

  • Keep your existing number
  • Receive calls on your number
  • UK landlines 1p per minute
  • UK mobiles 2p per minute
  • Voicemail to email, caller ID and call forwarding
Choose Basic Contract summary

Unlimited

Unlimited UK calls

£15 a month

For people who are on the phone a lot, often for a long time.

  • Keep your existing number
  • Unlimited calls to UK landlines and mobiles
  • Voicemail to email, caller ID and call forwarding
Choose Unlimited Contract summary

Call rates explained: UK landlines are numbers starting 01, 02 and 03. UK mobiles are numbers starting 07. Calls to other numbers, such as international or premium-rate numbers, are charged separately – just ask us for rates.

Home broadband

Don't have broadband? We can help – just tick the option when you sign up, or give us a call. Our own broadband plans are on the way.

Basic broadbandComing soon
Medium broadbandComing soon
Unlimited broadbandComing soon

Switching is simple

Most people are up and running without any engineer visit or complicated wiring.

Choose your plan

Sign up online or call us. Tell us if you want to keep your current number – we'll arrange the move.

Get your phone

We send you a phone, or an adapter for your existing phone, already set up and ready to go.

Plug in and call

Plug it into your broadband router and start calling. If you get stuck, we're only a phone call away.

Your broadband router connects by cable to a small adapter, which connects to your home phone.
Your broadband routerThe box you already have at home A small adapterOnly if you're keeping your own phone Your phoneWorks just like before, same number

Important: 999 calls and power cuts. You can call 999 and 111 from your My Chat line. Because your phone works through your broadband, it will not work during a power cut or broadband fault unless you have a battery backup.

If you, or someone you live with, rely on a landline (for example a telecare alarm or because there's no mobile signal), please tell us when you sign up so we can talk through the options. Read more about 999 calls.

Who are we?

As individuals, we have over 30 years of experience in IT and communications, working with all kinds of people and businesses. Our parent company, Ikon Comms Limited, has ten years' experience supporting customers from one-person businesses to large corporates.

My Chat was born out of a simple idea: give people an alternative to the big providers, with their long contracts, large bills and sometimes disappointing support.

Join My Chat

I'm a business – can I come to you?

Yes, if your needs are simple. If you're a small business with just a couple of phones, we'll happily look after you.

If you have bigger requirements, our sister company IKON ICT designs and supports business phone systems, from three users up to global platforms, tailored to whatever size your business is.

Visit IKON ICT

Got questions?

We've answered the most common ones – from what phone you need (or whether you can keep your own) to how to move your number.

Read the questions & answers

OK, sign me up!

It only takes a few minutes. We'll be in touch to confirm everything before anything is charged.